Contact & Support
Start with AI-powered help. Reach out directly only when escalation is needed.
Before You Contact Us
80% of questions are resolved instantly in our AI Support Center. You'll get tailored guidance on bidding, payments, pickup scheduling, and account issues.
Please try AI Support first—this keeps response times fast for issues that truly need a human.
- Use clear item IDs for auction concerns.
- Include order or pickup IDs for post-win issues.
- Payment failures: confirm your default card first.
Direct Contact
125 N 67th Ave, Suite 7, Phoenix AZ 85043
Use the ticket form on this page for fastest response
Email reserved for billing disputes, pickup problems, or system errors. General questions should go to AI Support or a ticket.